QoS Labs

QoS Labs partners with Infovista

September 12, 2005

As part of our continuous goal to strengthen QoS Labs’ SOA offerings in the market, by integrating value-added solutions and outsourced managed services that benefit our customers, we are pleased to inform that on September the 12^th, QoS Labs concluded its negotiations with Infovista to establish a strategic partnership, signing agreements to integrate InfoVista’s technology to QoS Labs’ SOA turnkey solutions.

InfoVista is a Service-Centric Performance Management Software Company that assures the optimal delivery of business-critical IT services.

The main objectives of QoS Labs’ alliance with InfoVista are:

4 Help customers to prevent business performance problems and mitigate business risks by integrating SLA tools

4 Improve customers business effectiveness by maximizing the availability of technology that supports key business functions

4 Offer solutions to lower TCO by identifying opportunities for rightsizing, consolidation, and operational efficiencies

4 Enable an appropriate SLA platform for QoS Labs’ infrastructure

4 Provide outsourcing of Web Services performance management services to QoS Labs’ customers

Eighty percent of the world’s largest service providers as ranked by Fortune^®, as well as leading Global 2000 enterprises, rely on InfoVista to enhance the business value of their technology assets. InfoVista stock is traded on the NASDAQ (IVTA).

Service providers and global enterprises are facing significant pressures and opportunities when it comes to optimizing the delivery of business-critical IT services. For service providers, the continued convergence around IP-based networks, enabling the delivery of a continuum of innovative services over a shared bandwidth, is setting new challenges for performance management. This convergence is driving the need for increased network efficiency, management of differentiated levels of quality of service ("QoS"), increased competitive fervor and the search for new revenue streams from new services.

InfoVista provides service-centric performance management solutions to both service providers and enterprise customers that are uniquely suited to address the increasingly demanding challenges of our customers in delivering service excellence. The company’s experience serving both sectors provides tremendous cross-functional synergy and uniquely positions InfoVista as a valued partner to help them transform their technology assets into strategic business value.

InfoVista’s Features and Benefits

Differentiating Features	Description	Benefit
Real-Time Analysis	Collects and computes performance metrics in real-time	Access real-time and historical performance information instantly, on-demand
Real-Time Analysis	Compares real-time performance with historical baselines to detect abnormal conditions	Predict impending problems and preempt outages through an early warning system
Flexible and Adaptive	Provides a native ability to rapidly instrument new and existing resources in a multi-vendor, multi-technology environment	Accelerate implementation of new services and achieve fast time to market
	Enables easy customization of Portal-based dashboards and reports	Reduce training and operations support costs
		Offer high-value, personalized service level reporting to business users and customers
Scalable, Distributed Architecture	Manages a virtually-unlimited number of devices with a balanced, multi-tier architecture	Manage large, distributed global environments in real-time
	Collects and analyzes tens of millions of data points/hour at the edge	Scale the management platform incrementally as the environment grows
	Consolidates processed information within a robust, centralized datamart	Maintain reliability and integrity of data
Open and Interoperable	Allows bidirectional transfer of valuable business, performance, topology and configuration data	Reduce cost and risk of integration
Open and Interoperable	Integrates with existing EMS and OSS solutions, including event management, provisioning, service activation, service support and CRM applications	Protect current investments in IT management solutions Improve efficiency of operations
Automated Discovery and Provisioning	Discovers resources and provisions network, system and application management reports out of the box	Avoid manual intervention and error
Automated Discovery and Provisioning	Maintains configuration of reports, metrics and KPIs dynamically as the environment changes	Minimize effort and cost to monitor, analyze and report on the performance of the entire IT infrastructure
Object-Based Model	Provides a powerful, patented method to capture the real-world environment in a dynamic resource model	Understand service performance and its impact on business units and end customers
	Aggregates and associates KPIs at multiple levels, from business to service to resource	Prioritize problem resolution to business and service level commitments
	Supports embedded workflows for specific tasks, e.g.: capacity planning, problem resolution, service level management	Increase efficiency and effectiveness of operations management personnel

QoS Labs and InfoVista Solution

By integrating InfoVista leading technology with QoS Labs’ SOA enabling components, a BI-oriented management dashboard can be created as a strategic management tool which captures information from various sources (network, VPN, hosts, applications, etc.) and produces high-level business- and service-oriented views.

By combining semantic, business intelligence (BI) and management standards, QoS Labs’ appCarrier SOA, consolidates and correlates element management, performance (SLA), business transaction, business process, and business indicator data from multiple sources to correlate and produce SOA personalized management views presented via the dashboard to the various layers within the customer organization.

About Infovista

Founded in 1995, InfoVista is a recognized global leader in performance technology innovation. Since its inception, the company has been at the forefront of the Service Level Management market, helping customers optimize the quality of experience for services deployed over shared infrastructure. Over time the company has expanded its technology foundation and solutions offering and today is the leader in service-centric performance management software.

About QoS Labs

QoS Labs is a developer and integrator of IT solutions for the enterprise market, which facilitate IT regulation compliance, quality management, security enforcement, and best practices adoption through the modular implementation of SOA. Our company has many years of experience working with IT leading vendors developing Java components and integrating solutions with hardware and software leading technologies. With offices in Florida and Mexico, we have acquired experience in helping our customers to gradually migrate their IT infrastructure into an SOA.