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Problem
In a state university
in Mexico,
various economic and management benefits could be acquired through the
consolidation of their portal and e-mail platforms, avoiding multiple and
sometimes incompatible environments that currently exist in educational
institutions, as well as to establish a personalized unique access point
towards the University’s information. Additionally, the goal was to find
those benefits of support and reliability given by leading market tools
that supported these crucial services.
The business problems
to be resolved were the following:
- Consolidate the e-mail and portal institutional
tool in a standard, secure, and reliable messaging environment.
- Use the portal as a common mechanism for
collaboration and integration for the academic staff and student body.
Solution
Taking as reference the
QoS Labs virtual private environment concept applied to some of our
customers and to the internal operation of the company, a portal was
designed that could integrate e-mail, calendar, and instant messaging
services in a personalized environment.
With this solution,
academic staff and students were able to access an institutional work
environment with tools that facilitate communication and collaboration
within the University, encouraging students and staff to use electronic
means and providing security for the institution’s private information.
The solution also
allowed to simplify and make efficient user administration by enabling a
central institutional directory for its storage and management.
Technology and/or tools used
The solution used Sun
Microsystems’ messaging and portal products, implementing the following
components:
- Sun Java System Directory Server
- Sun Java System Instant Messaging
- Sun Java System Calendar
- Sun Java System Messaging Server
- Sun Java System Portal Server
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